Retail Store Management Trainee - 2407

First Cash • Odessa, TX

10d • Onsite

About The Position

First Cash Pawn is seeking an ambitious Store Management Trainee to develop leadership skills and gain hands-on experience in retail operations. The trainee works alongside store leadership to learn daily business operations and build the capabilities needed to lead a team. Training covers customer service, employee development, inventory management, store operations, and business performance across merchandise categories including jewelry, electronics, and tools. Firearms may be present at FFL locations, with certification provided.

The position pays $18.50–$24.81 per hour, plus commission of 2–8% based on individual performance and possible bonuses based on overall store performance. Most stores are open 9 a.m.–6 p.m.; many are closed Sundays. A flexible retail schedule, including weekends and holidays, is required. Benefits and eligibility details vary, as described in the posting.

Requirements

• Be at least 18 years old.
• Have a high school diploma, GED, or equivalent experience.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Availability for a flexible retail schedule, including weekends and holidays.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience is preferred.
• Experience with retail point-of-sale systems is a plus.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn to analyze business results and support operational decision-making.
• Monitor loan and buying transactions for accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Benefits

• Competitive hourly pay and commission up to 8%.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED