Retail Store Management Trainee - 2408

First Cash • Odessa, TX

10d

About The Position

Cash America Pawn is seeking an ambitious Store Management Trainee to develop leadership skills and gain hands-on management experience in retail operations. The trainee works alongside store leadership to learn day-to-day business operations and develop skills in customer service, employee development, inventory management, store operations, and business performance. The role involves working with varied merchandise, including jewelry, electronics, and tools, and, at FFL locations, firearms; certification is provided.

The position offers hourly pay of $18.50–$24.81, commission, and possible store-performance bonuses. Most stores are open from 9 a.m. to 6 p.m., and many are closed Sundays. The role has a flexible retail schedule that includes weekends and holidays. Benefits and eligibility may vary, and the general nature of the role may be modified as needed. Employment offers require agreement to a binding arbitration process.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Retail point-of-sale system experience.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash-handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Support sales, loan, and profitability goals to help drive store performance.
• Learn to analyze business results and support operational decision-making.
• Monitor loan and buying transactions for accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Benefits

• Unlimited commission, with commission of 2%–8% based on individual performance.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED