Retail Store Management Trainee - 2505

Cash America Pawn•San Antonio, TX
•$17 - $23

About The Position

The Store Management Trainee works alongside store leadership to learn daily business operations and develop the skills needed to lead a retail team. The role provides hands-on experience in customer service, employee development, inventory management, store operations, and business performance across a wide variety of merchandise, including jewelry, electronics, and tools. Trainees complete management training and development assignments and may perform other duties as assigned. Compensation is $16.50–$22.81 per hour, plus 2–8% commission based on individual performance and potential additional bonuses based on overall store performance. Most stores are open 9 a.m.–6 p.m., and many are closed Sundays. Vacation and sick/personal time are based on tenure and applicable state and local requirements. Some benefits require eligibility.

Requirements

  • At least 18 years old.
  • High school diploma, GED, or equivalent experience.
  • Strong leadership, coaching, and team development skills.
  • Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
  • Flexible retail schedule, including weekends and holidays.
  • Comfortable working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
  • Strong customer service skills and a team-oriented mindset.
  • Basic math and computer skills.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

  • Previous leadership, key-holder, supervisory, or management experience.
  • Experience with retail point-of-sale systems.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Deliver exceptional customer service and help create a customer-focused environment.
  • Learn and support all aspects of daily store operations.
  • Assist with coaching, training, and developing team members.
  • Support recruiting and talent development efforts.
  • Open and close the store while following asset protection and cash handling procedures.
  • Assist with inventory management, merchandising, and store presentation.
  • Help drive store performance by supporting sales, loan, and profitability goals.
  • Learn how to analyze business results and support operational decision-making.
  • Monitor loan and buying transactions to ensure accuracy and compliance.
  • Build product knowledge across a wide variety of merchandise categories.
  • Complete management training and development assignments.
  • Perform other duties as assigned.
  • Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

  • Unlimited commission, with 2–8% based on individual performance.
  • Additional bonus opportunities based on store performance.
  • Earned Wage Access available after day 2.
  • Employee discounts starting day one.
  • Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
  • Vacation and sick/personal time based on tenure and applicable state and local requirements.
  • 401(k) auto-enrollment after 6 months, subject to age requirements.
  • Tuition reimbursement opportunities for eligible employees.
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