Retail Store Management Trainee - 2205

Cash America Pawn•Houston, TX
•$13 - $21•Onsite

About The Position

The Store Management Trainee works alongside store leadership to learn day-to-day business operations and develop the skills needed to lead a retail team. The role provides experience in customer service, employee development, inventory management, store operations, and business performance across merchandise categories such as jewelry, electronics, and tools. Trainees complete management training and development assignments while supporting sales, loan, and profitability goals. The position pays $13.00–$21.00 per hour, plus commission and potential store-performance bonuses. Trainees may earn 2–8% commission based on individual performance. Full commission details are provided during the interview process. Store hours are generally 9 AM–6 PM, and many stores are closed Sundays. The role requires a flexible retail schedule, including weekends and holidays. Firearms may be among the merchandise at FFL locations; certification is provided.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma, GED, or equivalent experience.
  • Strong leadership, coaching, and team-development skills.
  • Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
  • Strong customer-service skills and a team-oriented mindset.
  • Basic math and computer skills.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

  • At least one year of previous leadership, key-holder, supervisory, or management experience is preferred.
  • Experience with retail point-of-sale systems is a plus.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Deliver exceptional customer service and help create a customer-focused environment.
  • Learn and support all aspects of daily store operations.
  • Assist with coaching, training, and developing team members.
  • Support recruiting and talent development efforts.
  • Open and close the store while following asset protection and cash-handling procedures.
  • Assist with inventory management, merchandising, and store presentation.
  • Support sales, loan, and profitability goals to help drive store performance.
  • Learn to analyze business results and support operational decision-making.
  • Monitor loan and buying transactions for accuracy and compliance.
  • Build product knowledge across a wide variety of merchandise categories.
  • Complete management training and development assignments.
  • Perform other duties as assigned.

Benefits

  • Earned Wage Access available after day 2.
  • Employee discounts starting day one.
  • Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
  • Vacation and sick/personal time based on tenure and applicable state or local requirements.
  • 401(k) auto-enrollment after 6 months, subject to age requirements.
  • Tuition reimbursement opportunities for eligible employees.
  • Commission of 2–8% based on individual performance.
  • Additional bonus opportunities based on store performance.
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