Retail Store Management Trainee - 2204

Cash America Pawn • Houston, TX

12d • $13 - $17

About The Position

The Store Management Trainee works alongside store leadership to learn daily business operations and develop the skills needed to lead a retail team. The role provides hands-on experience in customer service, employee development, inventory management, store operations, and business performance across a wide variety of merchandise, including jewelry, electronics, tools, and more. Trainees complete management training and development assignments and may earn 2–8% commission based on individual performance, with potential additional bonuses based on store performance.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

• At least one year of leadership, key-holder, supervisory, or management experience is preferred.
• Experience with retail point-of-sale systems is a plus.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Benefits

• Competitive hourly pay plus commission up to 8%.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day two.
• Employee discounts starting on day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state or local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED