Retail Store Management Trainee - 2220
About The Position
The Store Management Trainee works alongside store leadership to learn day-to-day business operations and develop skills for leading a retail team. The role provides hands-on experience in customer service, employee development, inventory management, store operations, and business performance across merchandise categories such as jewelry, electronics, and tools. The trainee completes management training and development assignments while helping deliver customer service, support team members, maintain store operations, and contribute to sales, loan, and profitability goals. Store Management Trainees may earn 2–8% commission based on individual performance and may be eligible for additional store-performance bonuses. Full commission details are provided during the interview process. The role requires a flexible retail schedule, including weekends and holidays, and may involve working with firearms at FFL locations; certification is provided. The position may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with applicable minimum wage laws.
Requirements
- Be at least 18 years old.
- Have a high school diploma, GED, or equivalent experience.
- Demonstrate strong leadership, coaching, and team development skills.
- Be able to stand, walk, lift up to 50 lbs, and perform physical tasks.
- Be available for a flexible retail schedule, including weekends and holidays.
- Be comfortable working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
- Have strong customer service skills and a team-oriented mindset.
- Have basic math and computer skills.
- Have strong organizational, communication, and problem-solving skills.
- Be able to multi-task in a fast-paced environment.
- Be willing to assist customers or retrieve merchandise from exterior areas.
Nice To Haves
- Previous leadership, key-holder, supervisory, or management experience.
- Experience with retail point-of-sale systems.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Deliver exceptional customer service and help create a customer-focused environment.
- Learn and support all aspects of daily store operations.
- Assist with coaching, training, and developing team members.
- Support recruiting and talent development efforts.
- Open and close the store while following asset protection and cash handling procedures.
- Assist with inventory management, merchandising, and store presentation.
- Help drive store performance by supporting sales, loan, and profitability goals.
- Learn to analyze business results and support operational decision-making.
- Monitor loan and buying transactions for accuracy and compliance.
- Build product knowledge across a wide variety of merchandise categories.
- Complete management training and development assignments.
- Perform other duties as assigned.
Benefits
- Earned Wage Access available after day 2.
- Employee discounts starting day one.
- Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
- Vacation and sick/personal time based on tenure and applicable state/local requirements.
- 401(k) auto-enrollment after 6 months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
- Commission of 2–8% based on individual performance.
- Additional bonus opportunities based on store performance.
- Competitive hourly pay of $13.00–$21.00 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
