Store Lead - Aventura, FL

EMINENT, INC.•Aventura, FL

8d•$27 - $30•Onsite

About The Position

The Store Lead/Retail Keyholder supports the Store Manager and upper management in driving a performance-based culture while delivering an exceptional customer experience. The role calls for a fashion-focused brand ambassador who leads alongside the management team, builds client connections, supports team development, and helps meet store performance goals. The Store Lead also contributes to the store’s daily operations, sales floor readiness, merchandising, and team performance.

Requirements

At least 2 years of retail experience.
At least 1 year of retail management experience.
Prior retail or boutique experience serving high-end goods and clientele-oriented sales.
Outgoing, energetic, professional, and able to represent the brand and its lifestyle.
Exceptional organizational skills, follow-through, and attention to detail.
Strong problem-solving attitude.
Collaborative and proactive approach.
Excellent written and verbal communication skills.
Availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekends.
Proactive sales approach, with initiative and ideas to improve client experience and drive sales.
Customer-centric approach and demonstrated ability to build client relationships and brand loyalty.
Motivation to go above and beyond in serving clients.
Proficiency in Gmail, Excel, Word, and online navigation.
In-store retail experience.
Understanding of garment bodies, fashion trends, retail metrics, and retail terminology.
Ability to work in a dynamic environment with minimal supervision.

Nice To Haves

Luxury retail experience is preferred.

Responsibilities

Monitor store performance, product levels by season, and compliance with company standards and policies in partnership with Store Leadership.
Apply business acumen to drive the business and help develop long-term solutions.
Deliver an elevated client experience and act as a brand ambassador by embodying brand values and engaging customers.
Model relationship-building with customers and drive individual KPI goals through excellent customer service and quality sales.
Assist with merchandising and maintaining the sales floor.
Provide customers with honest, confident feedback about style and fit.
Keep the store customer-ready by filling orders, stocking, re-merchandising, and cleaning.
Open and close the store and directly manage a team alongside Store Leadership.
Support the retail team’s day-to-day performance through regular feedback and performance-based discussions.