Store Dispatcher

XL Parts / The Parts House•Miami, FL

About The Position

The Assistant Store Manager is responsible for expediting shipments of parts sent to and returned from XL Parts/The Parts House distribution centers. This full-time, non-exempt Operations position reports to the Store Manager and has no direct reports. The role supports store operations through shipping and receiving, order fulfillment, inventory management, customer service, cash handling, and store and warehouse upkeep.

Requirements

  • High school degree or GED.
  • 1 to 2 years of experience working in a retail environment.
  • Highly motivated to provide superb customer service.
  • Excellent communication and interpersonal skills.
  • Must pass a criminal background check and drug screen that meets company guidelines.
  • Must be capable of working in a fast-paced environment.
  • Must be able to perform reaching, standing, walking, kneeling, lifting, and carrying; lifting 50 pounds or more may be required.

Responsibilities

  • Ship and receive merchandise.
  • Assemble and fill customer orders for delivery within a 45-minute window.
  • Conduct inventory and cycle counts.
  • Schedule contract drivers based on company business needs.
  • Answer customer questions and address complaints.
  • Perform store opening and closing duties.
  • Handle cash, cash counts, and deposits.
  • Stock and pull parts.
  • Answer phones.
  • Keep the store and front counter clean.
  • Keep the warehouse clean and provide a safe work environment.
  • Perform routine housekeeping, including dusting, sweeping, mopping, restroom cleaning, and changing trash can liners.

Benefits

  • Competitive compensation plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k).
  • Paid time off.
  • Opportunities for advancement.
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