Store Director | Miami Design District

AMIRI•Miami, FL

About The Position

AMIRI is seeking a Store Director to lead its store team and support retail business objectives across sales, retail operations, personnel management, and detail-oriented in-store operations. The Store Director serves as an ambassador of AMIRI’s brand and values, demonstrating compassionate leadership, business acumen, ambition, and a commitment to customer service and teamwork. The role oversees daily store operations, sales performance, client relationships, visual merchandising coordination, recruiting, employee development, compliance, and scheduling. The posting identifies the location as Miami Design District in the title, although the purpose section refers to the SoHo location.

Requirements

4–6 years of progressively responsible luxury retail management experience, directly supervising non-exempt employees.
Strong familiarity with the AMIRI brand, aesthetic, and narrative.
Experience working locally.
Strong familiarity with local and federal labor laws.
Proficiency with Microsoft Excel, Teams, and general CRM and POS systems.
Ability to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs.

Nice To Haves

Additional language skills.

Responsibilities

Motivate the team to achieve company sales targets, build a strong client base, and develop sales plans.
Partner with HQ Retail to analyze sales figures and CRM activity and set employee and store goals.
Develop and execute strategies to generate sales and meet targets.
Oversee promotional displays and customer events, coordinating with Visual Merchandising and Brand as needed.
Monitor luxury market trends and local competition.
Build relationships with local and VIP clients and coordinate events and activations with HQ Retail.
Demonstrate exemplary customer service and escalate issues to leadership when appropriate.
Train the team in AMIRI customer service practices, including greeting customers, closing sales, and handling challenging client issues.
Complete visual merchandising directives in coordination with the Corporate team.
Oversee day-to-day store operations while minimizing costs and risks.
Train the team on loss prevention best practices in partnership with HQ Retail.
Complete regular health, safety, and compliance audits for HR and Facilities.
Work with neighbors, property management, and landlords to maintain the building and facilities.
Train the team on workplace injury prevention relevant to the store location.
Maintain a clean, organized, and presentable store and establish systems and policies for cleanliness, health, and safety.
Motivate, guide, encourage, and support store team members.
Address basic personnel issues, complete required HR documentation, and follow company performance-management practices.
Lead recruitment with HR, from sourcing through new-hire onboarding.
Coordinate product and product-knowledge training with Merchandising and Sales for each new collection.
Partner with HR to conduct 90-day and annual reviews and create employee development plans.
Keep the team informed about business performance, company initiatives, and other relevant updates.
Train team members on the essential duties of their positions.
Create and publish schedules in accordance with local guidelines and regulations.