Store C Manager

Circle K•Pendleton, IN
•$15 - $26•Onsite

About The Position

The Store C Manager leads store operations, supervises employees, and works to maintain customer service, store standards, safety, and profitability. The role includes hiring, training, scheduling, coaching, and evaluating employees; managing store communications and relationships with suppliers and customers; and overseeing merchandising, records, reporting, and financial controls. The manager also develops action plans to meet store objectives and reports sales, cash, inventory, or operating discrepancies to the Market Manager. This is a full-time position requiring at least 50 hours per week and open availability. Work may include all shifts, weekends, and holidays. Approximately 95% of the work is indoors, with some outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The position involves periodic supervision and working with minimum direction.

Requirements

  • High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
  • Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
  • Ability to supervise and manage functions described in the CSR, LSR, and SA job descriptions.
  • Ability to use a computer, or acquire the necessary skills, for reports, inventory control, cash control, and employment-related forms.
  • Valid driver's license and dependable transportation.
  • Open availability.
  • Ability to communicate orally and in writing in English.
  • Ability to perform the essential duties and physical functions of the position and work in the described conditions.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Ability to work a minimum of 50 hours per week.
  • Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
  • Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
  • Ability to push or pull with arms using up to 20 pounds of force.
  • Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
  • Ability to work alone and stand or walk for an entire shift.
  • Ability to operate a cash register and/or computer keyboard; may need to climb a ladder.
  • Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Directly supervise the activities of two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives.
  • Recruit, hire, train, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
  • Assign and manage work to keep the store clean, stocked, organized, and maintained according to company standards.
  • Schedule employees within company guidelines and business needs to support customer service and store image.
  • Build positive professional relationships with suppliers and resolve customer complaints in a timely, professional manner.
  • Maintain regular and predictable onsite attendance and promote a safe, positive public image in the community.
  • Prepare timely employee performance appraisals and provide performance feedback, including scheduled check-ins and anniversary reviews.
  • Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
  • Ensure employees receive timely communications and hold periodic meetings with store employees and the Market Manager.
  • Evaluate store needs and develop action plans to achieve objectives.
  • Organize and maintain store files and manuals; ensure reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
  • Analyze daily sales and expense information and take action to maximize sales and net profits.
  • Budget and forecast profit-and-loss lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed; perform financial analyses to maximize sales and net profits.
  • Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
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