Store C Manager

Circle K•McKees Rocks, PA

2d•$19 - $32•Onsite

About The Position

The Store C Manager directs store operations and supervises at least two full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives. The manager recruits, hires, trains, schedules, and develops employees; oversees customer service, store cleanliness, stocking, organization, safety, and marketing execution; and maintains professional relationships with employees, suppliers, customers, and the surrounding community. The role includes evaluating store needs and developing action plans, maintaining store records and manuals, ensuring reports and employment notices are completed or displayed appropriately, and communicating regularly with store employees and the Market Manager. The manager analyzes sales, expenses, merchandise margins, and profit-and-loss lines; safeguards money; and reports sales, cash, inventory, or operating discrepancies to the Market Manager. The position requires at least 50 hours per week and may involve all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. Work may involve cold or warm temperature extremes, occasional noise, and working alone with minimum direction and periodic supervision. The hiring range is $19.00 to $32.00.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the store, including for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with the hands throughout the shift, with eye-hand coordination.
Ability to push or pull with the arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to work alone and stand or walk for an entire shift.
Ability to operate a cash register and/or computer keyboard.
Ability to communicate orally and tolerate occasional noise.
May need to climb a ladder to store or retrieve materials or place and remove signs.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in a nondiscriminatory manner.
Assign tasks and ensure the store is clean, stocked, organized, and maintained according to Company standards.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Develop positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Provide regular, predictable onsite attendance.
Prepare timely employee performance appraisals and conduct required check-ins.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
Establish timely employee communications and periodic meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals; ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.