C-Store Manager

Terrible's•Las Vegas, NV
•Onsite

About The Position

The C-Store Manager leads convenience store and fuel station operations, championing exceptional customer service and operational excellence. The role is responsible for maximizing sales and profitability through management of merchandise, inventory, personnel, operating costs, and shrink reduction. The manager supervises all C-store staff and ensures company operational standards are met or exceeded. The position is based at 8425 Centennial Pkwy, Las Vegas, NV 89149. It requires reliable transportation or a personal vehicle for regular fuel surveys and spot checks, open availability, and willingness to cover shifts as needed. English proficiency is required for reading and interpreting documents and communicating effectively. Applicants must be able to qualify for licenses and permits required by federal, state, and local regulations.

Requirements

  • At least three years of experience in retail management.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
  • Reliable transportation or a personal vehicle.
  • Open availability and willingness to cover shifts when needed.
  • Proficiency in spoken and written English.
  • Ability to apply logical thinking to execute instructions and resolve problems.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to stand regularly, use manual dexterity, and occasionally lift or move up to 50 pounds.
  • Ability to perform duties in varying work conditions, including confined spaces.

Responsibilities

  • Create a welcoming environment and foster a customer service culture in which every customer interaction reflects the company's operational standards.
  • Execute shrink and expense management strategies in accordance with senior management guidelines.
  • Oversee merchandise stock levels, ensure perishables remain within their selling dates, and maintain a well-stocked selling floor with clear and accurate signage.
  • Ensure employees follow policies and procedures, receive appropriate training, and maintain current certifications for required equipment.
  • Apply money-handling procedures and proficiently use POS and other store equipment to minimize errors and cashier shortages.
  • Participate in and promote Terrible Herbst Operational Excellence Programs.
  • Prepare accurate and timely Daily Activity Reports about store operations and performance.
  • Evaluate and address employee issues, conduct regular performance reviews, and provide constructive feedback and growth strategies.
  • Balance cash drawers daily and identify overages or shortages.
  • Manage and verify daily deliveries by checking shipments against inventory records.
  • Supervise all C-store staff.
  • Conduct regular fuel surveys and spot checks.
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