C-Store Manager

Terrible's•Las Vegas, NV

2d•Onsite

About The Position

The C-Store Manager is a leadership role responsible for customer service and operational excellence across convenience store and fuel station operations. The manager oversees merchandise, inventory, personnel, operating costs, and shrink-reduction strategies to support sales and profitability, while supervising staff and ensuring company standards are met. The role is based at 3616 Las Vegas Blvd N, Las Vegas, NV 89115. The manager supervises all C-Store staff, addresses employee issues, conducts performance reviews, and supports employee training and development. The position requires reliable transportation or a personal vehicle for regular fuel surveys and spot checks, open availability, and willingness to cover shifts when needed. Work may involve varying conditions, including confined spaces, and occasional exposure to unrestricted second-hand tobacco smoke.

Requirements

At least three years of retail management experience.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Must be able to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
Reliable transportation or a personal vehicle is required.
Must have open availability and be willing to cover shifts when needed.
Proficiency in spoken and written English to read and interpret documents, instructions, and manuals and communicate effectively.
Ability to apply logical thinking to follow instructions and resolve problems.
Must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to stand regularly, perform manual dexterity tasks, and occasionally lift and/or move up to 50 pounds.
Ability to perform duties in varying work conditions, including confined spaces.

Responsibilities

Promote a welcoming environment and deliver exceptional customer service consistent with company standards.
Execute shrink- and expense-management strategies according to senior management guidelines.
Monitor merchandise stock levels, check that perishables are within selling dates, and maintain a stocked sales floor with clear, accurate signage.
Ensure employees follow policies and procedures, receive appropriate training, and maintain required equipment certifications.
Follow money-handling procedures and use POS and other store equipment proficiently to minimize errors and cashier shortages.
Participate in and promote Terrible Herbst Operational Excellence Programs.
Prepare Daily Activity Reports accurately and promptly.
Evaluate and address employee issues, conduct regular performance reviews, and provide constructive feedback and growth strategies.
Balance cash drawers daily and identify overages or shortages.
Manage and verify daily deliveries by comparing shipments with inventory records.
Supervise all C-Store staff.
Conduct regular fuel surveys and spot checks, requiring reliable transportation or a personal vehicle.
Cover shifts when needed.