Store C Manager

Circle K•Frederick, MD

2d•$15 - $26•Onsite

About The Position

The Store C Manager leads store operations, directly supervising two or more full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives. The manager hires, trains, schedules, develops, and supports employees while ensuring customer service, store image, safety, marketing execution, and operating standards meet company requirements. The role oversees store organization, stocking, pricing, reporting, employee communications, and relationships with customers and suppliers. The manager evaluates store needs and develops action plans, conducts performance appraisals and check-ins, and ensures required training and employment notices are completed. Financial responsibilities include reviewing sales and expenses, managing budgets and merchandise margins, safeguarding funds, and reporting discrepancies to the Market Manager. The position requires at least 50 hours per week, open availability, and work across shifts, weekends, and holidays. Most work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role also involves periodic work in cold or warm temperature extremes, including walk-in coolers or freezers, and occasional exposure to noise. The employee works with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials identified in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to use store computers for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions and to work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
Ability to work alone and stand or walk for an entire shift.
Ability to operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Ability to tolerate occasional noise and, as needed, climb a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

Food Server certificate, such as ServSafe, may be required.
Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and non-discrimination practices.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained to company standards.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Develop positive and professional relationships with suppliers and maintain a safe, positive public image in the neighboring community.
Maintain regular and predictable onsite attendance.
Prepare timely employee performance appraisals and provide performance-based feedback, including scheduled check-ins and ongoing anniversary reviews.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required job tasks; ensure required training is completed on time.
Communicate timely information to employees and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to achieve objectives.
Organize and maintain store files and manuals, and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform financial analyses, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.
Work at least 50 hours per week and be available for shifts, weekends, and holidays.
Perform some outdoor work, including cleaning parking lots and gas pumps and taking out garbage.