Store C Manager

Circle K Stores • Frederick, MD

23h • Onsite

About The Position

The Store C Manager leads day-to-day store operations, supervises employees, and is accountable for customer service, store presentation, training, communication, planning, and financial performance. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; maintains supplier and community relationships; ensures compliance with company standards and safety procedures; and monitors sales, expenses, cash, inventory, and merchandise presentation. The role requires dependable onsite attendance and availability to work across shifts, including weekends and holidays.

The position requires at least 50 hours of work per week. Approximately 95% of work is indoors, although the manager may clean parking lots and gas pumps and take out garbage. Duties may include occasional work in a walk-in cooler or freezer and outdoors. The manager may work with minimal direction and periodic supervision.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; preferred.
• Ability to use, or acquire the skills to use, a store computer for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions and work in the stated conditions.
• Ability to operate a motor vehicle and sit for long periods.
• Ability to work a minimum of 50 hours per week.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination; push or pull with arms up to 20 pounds; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift, work alone, communicate orally, and operate a cash register and/or computer keyboard.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors; tolerate occasional noise; and possibly climb a ladder.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and separate employees using non-discriminatory management practices.
• Assign tasks and maintain a clean, stocked, organized, well-kept store that meets company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees according to company guidelines and business needs to maximize customer service and maintain the store image.
• Develop positive, professional relationships with suppliers and resolve customer complaints in a timely, professional manner.
• Maintain regular and predictable onsite attendance and promote a safe, positive public image in the neighboring community.
• Prepare timely performance appraisals and provide performance-based feedback, including specified check-ins and anniversary reviews.
• Train employees to meet company standards for customer service, store image, marketing execution, safety, and cash awareness; ensure required training is completed on time.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the Market Manager.
• Evaluate store needs and develop action plans to reach objectives; organize and maintain store files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced; ensure required employment posters and signs are accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, perform other necessary financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Supervise and train employees in the use of equipment, tools, and materials and in functions described for CSR, LSR, and SA roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED