Store C Manager

Circle K • Leo-Cedarville, IN

7d • $15 - $26 • Onsite

About The Position

The Store C Manager leads the store’s daily operations, supervises at least two full-time employees, and is accountable for customer service, staffing, store presentation, training, safety, communications, organization, and financial performance. The manager recruits, hires, trains, schedules, develops, and supports employees; maintains positive relationships with suppliers, customers, the Market Manager, and the neighboring community; and ensures that store activities meet Company standards. The role also involves evaluating store needs, developing action plans, overseeing accurate reporting and inventory presentation, and analyzing sales, expenses, margins, and profit and loss performance. The position requires regular onsite attendance, open availability, and at least 50 hours of work per week, including shifts that may fall on weekends and holidays.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in using equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the skills to do so, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout a shift, with eye-hand coordination; reach overhead; and push or pull with arms using up to 20 pounds of force.
• Ability to bend, twist, stoop, kneel, squat, push, and pull; stand and/or walk for an entire shift; and work alone.
• Ability to operate a cash register and/or computer keyboard.
• Ability to tolerate cold or warm temperature extremes, occasional noise, and occasional work outdoors.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees, including making separation decisions using non-discriminatory management practices.
• Assign tasks and ensure the store is clean, adequately stocked, organized, and maintained according to Company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees within Company guidelines and according to business needs to maximize customer service and maintain the store image.
• Develop positive and professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Provide regular and predictable onsite attendance and promote a safe, positive public image in the neighboring community.
• Prepare timely performance appraisals and performance-based feedback in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and ongoing anniversary check-ins.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and Company expectations; ensure required training is completed on time.
• Develop methods for timely employee communications and hold ongoing communication meetings with store employees and the Market Manager.
• Evaluate store needs and develop action plans to achieve desired objectives.
• Organize and maintain store files and manuals.
• Supervise employees to ensure required and requested reports are accurate and completed on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure required employment-related posters and signs are accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform other financial analyses to maximize sales and net profits.
• Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned and operate a motor vehicle as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED