C-Store Manager

Terrible's•Las Vegas, NV
•Onsite

About The Position

The C-Store Manager is a leadership role responsible for customer service and operational excellence across convenience store and fuel station operations. The position manages merchandise, inventory, personnel, operating costs, and shrink reduction to support sales and profitability, while supervising the store team and meeting company standards. The role is based at 8425 Centennial Pkwy, Las Vegas, NV 89149, and requires open availability, reliable transportation, and the ability to cover shifts as needed.

Requirements

  • At least three years of retail management experience.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
  • Reliable transportation or a personal vehicle.
  • Open availability and willingness to cover shifts as needed.
  • Proficiency in spoken and written English.
  • Ability to apply logical thinking to instructions and problem-solving.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.

Responsibilities

  • Foster a welcoming customer-service culture and ensure customer interactions reflect company operating standards.
  • Execute shrink and expense management strategies in accordance with senior management guidelines.
  • Oversee merchandise stock levels, ensure perishables are within selling dates, and maintain a well-stocked sales floor with clear, accurate signage.
  • Ensure employees follow policies and procedures, receive appropriate training, and maintain required equipment certifications under applicable regulations.
  • Implement money-handling procedures and use POS and other store equipment to minimize errors and cashier shortages.
  • Participate in and promote Terrible Herbst Operational Excellence Programs.
  • Prepare accurate and timely Daily Activity Reports about store operations and performance.
  • Evaluate and address employee issues, conduct regular performance reviews, and provide constructive feedback and growth strategies.
  • Balance cash drawers daily and identify overages or shortages.
  • Manage and verify daily deliveries by comparing shipments with inventory records.
  • Supervise all C-Store staff.
  • Conduct regular fuel surveys and spot checks.
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