Store C Manager

Circle K Stores • Pittsburgh, PA

8d • Onsite

About The Position

The Store C Manager leads the store’s employees and daily operations, ensuring strong customer service, a clean and well-stocked store, effective merchandising, and compliance with company standards. The role directly supervises at least two full-time employees and is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating employees. The manager maintains professional relationships with suppliers, customers, the Market Manager, and the neighboring community, and ensures timely communication and completion of required reports and training.

The manager plans and oversees store operations, including inventory, merchandise presentation and pricing, store files and manuals, employment-related postings, and employee safety. Financial responsibilities include analyzing sales and expenses, taking action to maximize sales and net profits, forecasting and budgeting P&L lines, managing merchandise margins, safeguarding funds, and reporting discrepancies to the Market Manager.

The position is based at 9003 Frankstown Road, Pittsburgh, Pennsylvania 15235. It requires at least 50 hours per week and may include all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve exposure to extreme cold, occasional noise, and working with minimum direction and periodic supervision.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the necessary skills, including for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the stated essential duties and physical functions and work in the stated conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work alone and with minimum direction and periodic supervision.
• Ability to stand and/or walk for an entire shift and grasp, reach, and manipulate objects with hands throughout the shift.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to push or pull with arms up to 20 pounds and to reach overhead, bend, twist, stoop, kneel, and squat.
• Ability to operate a cash register and/or computer keyboard; communicate orally; and perform work requiring eye-hand coordination.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors; tolerate occasional noise.
• Ability to climb a ladder when storing or retrieving materials or placing or removing signs.

Nice To Haves

• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, schedule, coach, mentor, motivate, and, when necessary, separate employees in accordance with company guidelines and non-discriminatory management practices.
• Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Develop positive professional relationships with suppliers and maintain a safe, positive public image in the neighboring community.
• Provide regular and predictable onsite attendance.
• Prepare timely performance appraisals and employee check-ins in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and ongoing anniversary check-ins.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations; ensure required training is completed on time.
• Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment-related posters and signs are readily accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed; perform financial analysis needed to maximize sales and net profits.
• Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Supervise and train employees in the use of equipment, tools, and materials associated with CSR, Lead CSR, and Store Assistant duties.
• Perform duties and physical functions associated with CSR, Lead CSR, and Store Assistant roles as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED