C-Store Manager

Three Bears Alaska, Inc.• Fairbanks, AK, US, AK

4d•$0 - $24•Onsite

About The Position

The C-Store Manager maximizes profitability by managing store operations in accordance with company policies and procedures. The role provides and ensures exemplary customer service and satisfaction, directs, trains, and develops personnel, and schedules and supervises store team members. The manager also assists with customer and team interactions, inventory management, and other store departments as needed. Work is performed in a store setting and involves frequent phone communication and computer use. Physical activities include continuous standing, walking, and reaching, frequent lifting and carrying of items up to 20 pounds, and occasional lifting of up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Five years of retail experience required; a combination of post-secondary education and other related experience may be substituted.
Flexibility is a must.
Must reliably commute or plan to relocate before starting work.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Maintain personal contact with customers and team members to support customer satisfaction, including handling special orders and customer complaints.
Order or ensure the ordering of all departments to maintain proper inventory levels and stock mix and maximize turns.
Merchandise new products and seasonal change-outs according to company standards.
Interview and hire in accordance with company and statutory guidelines.
Assist with human resources tasks, including payroll processing, entering confidential data into the payroll computer, completing required forms and reports, and communicating information to corporate Human Resources personnel.
Conduct performance evaluations and recommend personnel actions, including wage administration, promotions, or disciplinary action.
Schedule team members to meet labor projections directed by the corporate office.
Train and ensure the training of team members.
Monitor and evaluate cash handling and daily cash reports.
Ensure proper receiving and backroom check-in policies are followed.
Ensure tags and signage are maintained throughout assigned departments.
Identify the need for and implement shelf resets and new product selection.
Coordinate logistics with truck drivers and the loading and unloading of trucks.
Evaluate store conditions and set daily priorities and tasks.
Lead and supervise team members toward company-directed goals and objectives while maintaining morale and a positive work environment.
Monitor, direct, and assist team members with preventative maintenance, sanitation, and repair of equipment and facilities.
Follow safety and security procedures and ensure team members follow them.
Assist the Front End to ensure customer needs are met and customer flow through registers is adequate.
Assist the C-Store Manager in maintaining customer and team interactions for satisfaction and inventory management.
Assist in other store departments as necessary and perform other functions as assigned.