Store C Manager

Circle K • Fort Wayne, IN

3d • $15 - $26 • Onsite

About The Position

The Store C Manager leads store operations, supervises employees, and works to meet company standards for customer service, store presentation, safety, and financial performance. The role directly supervises two or more full-time employees and oversees recruiting, hiring, training, scheduling, performance management, and employee communications. The manager also builds professional relationships with suppliers and the surrounding community, addresses customer complaints, and maintains regular onsite attendance.

The manager plans and organizes store activities, including merchandise stocking and presentation, store cleanliness, reporting, records, and required workplace postings. The position analyzes sales, expenses, margins, and profit-and-loss lines; safeguards funds; and reports sales, cash, inventory, or operating discrepancies to the Market Manager. The work requires a minimum of 50 hours per week and may include all shifts, weekends, and holidays. Most work is indoors, with occasional outdoor duties and exposure to cold temperatures and noise.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred in the posting).
• Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
• Ability to supervise and manage functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer, or acquire the skills necessary to use one at the store, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week, including hours on all shifts, weekends, and holidays.
• Ability to stand and/or walk for an entire shift and work alone with minimum direction and periodic supervision.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects by hand throughout the shift, including eye-hand coordination; push or pull with the arms up to 20 pounds; reach overhead; bend, twist, stoop, kneel, and squat.
• Ability to operate a cash register and/or computer keyboard and, if needed, climb a ladder to store or retrieve materials or place and remove signs.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, including assistant managers, lead representatives, and customer service representatives.
• Recruit, hire, and train employees to provide excellent customer service.
• Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
• Schedule employees according to company guidelines and business needs.
• Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop professional relationships with suppliers and promote excellent customer service; resolve customer complaints promptly and professionally.
• Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely employee performance appraisals and provide performance-based feedback, including scheduled check-ins and anniversaries.
• Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
• Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals; supervise employees to ensure reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
• Analyze daily sales and expenses and take action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and conduct other financial analysis needed to maximize sales and net profits.
• Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.
• Work a minimum of 50 hours per week and perform the physical and operational functions required for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED