Store C Manager

Circle K Stores • Fort Wayne, IN

6d • Onsite

About The Position

The Store C Manager leads store operations and directly supervises two or more full-time employees, which may include assistant managers, lead representatives, and customer service representatives. The manager recruits, hires, trains, schedules, mentors, and evaluates employees, while ensuring customer service, store cleanliness, stocking, organization, merchandising, safety, and marketing execution meet company standards.

The role builds professional relationships with suppliers and customers, resolves complaints, maintains regular onsite attendance, and promotes a safe and positive image in the community. The manager communicates with store employees and the Market Manager, maintains store records and manuals, and ensures reports and employment-related notices are completed and accessible.

The manager reviews sales and expenses, takes action to maximize sales and net profits, budgets and forecasts P&L lines, manages merchandise margins, safeguards funds, and reports discrepancies to the Market Manager. The position requires at least 50 hours of work per week and may include all shifts, weekends, and holidays. Work is primarily indoors, with some outdoor duties and occasional exposure to extreme temperatures and noise.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
• Ability to supervise and manage functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work alone and with minimum direction and periodic supervision.
• Ability to stand and/or walk for an entire shift; grasp, reach, and manipulate objects; operate a cash register and/or computer keyboard; and stoop, kneel, squat, bend, twist, push, and pull.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to push or pull with arms up to 20 pounds and reach overhead.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience is preferred.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and evaluate employees.
• Assign tasks to keep the store clean, stocked, organized, and maintained according to company standards.
• Ensure excellent customer service and resolve customer complaints professionally and promptly.
• Develop and maintain positive, professional relationships with suppliers and promote a positive image in the community.
• Prepare timely performance appraisals and conduct employee check-ins, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required company training.
• Establish timely communications and periodic meetings with store employees and the Market Manager.
• Develop action plans to address store needs and reach objectives.
• Maintain store files and manuals, and ensure reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly, and employment-related posters and signs are accessible.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, conduct necessary financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Provide regular and predictable onsite attendance.
• Perform duties that may include cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED