Store C Manager

Circle K Stores•Pendleton, IN

4d•Onsite

About The Position

The Store C Manager leads the day-to-day operation of a Circle K store, directly supervising two or more full-time employees. The manager recruits, hires, trains, schedules, and develops employees; maintains store standards for cleanliness, organization, stocking, and customer service; and builds professional relationships with suppliers, customers, employees, and the surrounding community. The role includes evaluating store performance, planning actions to meet objectives, managing communications and records, and ensuring employees complete required training and reports. The manager analyzes sales, expenses, merchandise margins, and profit and loss; safeguards store funds; and reports sales, cash, inventory, or operating discrepancies to the Market Manager. The position requires at least 50 hours per week, availability across shifts, weekends, and holidays, and regular onsite attendance.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
Valid driver's license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work on all shifts, weekends, and holidays.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand and/or walk for an entire shift; grasp, reach, and manipulate objects; reach overhead; bend, twist, stoop, kneel, squat, push, and pull.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and to tolerate occasional noise.

Nice To Haves

Food Server certificate, such as ServSafe, and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and non-discrimination practices.
Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive and professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Prepare timely employee performance appraisals and provide performance-based feedback at required check-ins and anniversaries.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations; ensure required training is completed on time.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and required employment posters and signs are accessible to employees.
Analyze daily sales and expense information, take appropriate action to maximize sales and net profits, and budget and forecast profit-and-loss lines and merchandise margins.
Safeguard and account for money received and disbursed, perform financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Provide regular and predictable onsite attendance and perform other duties as assigned.