C-Store Manager
Terrible's•Las Vegas, NV
•Onsite
About The Position
The C-Store Manager is a dynamic leadership role responsible for championing exceptional customer service and maintaining operational excellence across convenience store and fuel station operations. The manager oversees merchandise, inventory, personnel, operating costs, and shrink-reduction strategies to support maximum sales and profitability. The role supervises all C-Store staff and ensures that company operational standards are met or exceeded.
Requirements
- At least three years of retail management experience.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
- Reliable transportation or a personal vehicle.
- Open availability and willingness to cover shifts as needed.
- Proficiency in spoken and written English to read and interpret documents, instructions, and manuals and communicate effectively.
- Ability to apply logical thinking to follow instructions and resolve problems.
- Ability to qualify for licenses and permits required by federal, state, and local regulations.
Responsibilities
- Foster a strong customer-service culture and a welcoming environment, ensuring customer interactions reflect the company's operational standards.
- Execute shrink and expense management strategies in accordance with senior management guidelines.
- Oversee merchandise stock levels, ensure perishables remain within selling dates, and maintain a well-stocked sales floor with clear, accurate signage.
- Ensure employees follow policies and procedures, receive appropriate training, and maintain required equipment certifications in accordance with applicable regulations and company requirements.
- Enforce money-handling procedures and proficient use of POS and other store equipment to minimize errors and cashier shortages.
- Participate in and promote Terrible Herbst Operational Excellence Programs.
- Prepare Daily Activity Reports accurately and promptly.
- Evaluate and address employee issues, conduct regular performance reviews, and provide constructive feedback and development strategies.
- Balance cash drawers daily and identify overages or shortages.
- Manage and verify daily deliveries by cross-checking shipments against inventory records.
- Conduct regular fuel surveys and spot checks, and cover shifts when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
