Store B Manager

Circle K•Westerville, OH

11d•$15 - $26•Onsite

About The Position

The Store B Manager leads the store’s employees and operations, ensuring excellent customer service, a clean and organized store, and compliance with company standards. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; maintains professional relationships with suppliers, customers, the community, and company leadership; and ensures employees receive timely communication and required training. The role includes organizing store activities, maintaining records, overseeing reports and merchandising, and developing action plans to meet store objectives. The manager analyzes sales and expenses, manages budgets and merchandise margins, safeguards funds, and takes appropriate action to maximize sales and net profits. The position requires at least 50 hours per week, availability across shifts, weekends, and holidays, and work both indoors and occasionally outdoors.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer, or acquire the necessary skills, including for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand or walk for an entire shift; grasp, reach, and manipulate objects; reach overhead; bend, twist, stoop, kneel, squat, push, and pull.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to communicate orally and operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees, including separating employees when appropriate.
Assign tasks and ensure the store is clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Develop positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
Provide regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
Prepare timely employee performance appraisals in Workday, including scheduled check-ins and ongoing anniversary reviews.
Train employees in customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure completion of required training.
Ensure employees receive appropriate and timely communications, including through periodic meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to achieve objectives.
Organize and maintain store files and manuals, and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform other necessary financial analysis, and report sales, cash, inventory, or operating discrepancies to the Market Manager.