Store B Manager 5238

Circle K Stores•Santa Paula, CA

10d•Onsite

About The Position

The Store B Manager leads and manages store operations, including supervising at least two full-time employees and ensuring the store is clean, stocked, organized, and maintained to company standards. The manager recruits, hires, trains, schedules, develops, and provides feedback to employees; supports customer service and supplier relationships; and promotes a safe, positive image in the community. The role also oversees store communications, planning, merchandise presentation, records, reporting, sales and expense analysis, budgets, profit and loss forecasts, cash handling, and inventory and operating controls. The position requires regular onsite attendance, open availability, and at least 50 hours of work per week. Work includes indoor store duties and occasional outdoor cleaning and exposure to cold or warm temperatures, noise, and physical tasks involving lifting, reaching, standing, walking, and operating equipment.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed for store computer tasks, including reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms up to 20 pounds, reach overhead, and bend and twist at the waist.
Ability to stoop, kneel, squat, bend, push, and pull; stand and/or walk for an entire shift; and work alone.
Ability to operate a cash register and/or computer keyboard and, when required, climb a ladder to store or retrieve materials or place or remove signs.
Ability to tolerate occasional noise and exposure to cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.

Nice To Haves

Food Server certificate (e.g., ServSafe) may be required.
Food Safety Management certification may be required.

Responsibilities

Supervise the activities of two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and nondiscriminatory practices.
Assign and manage tasks to maintain a clean, stocked, organized store that meets company standards.
Promote excellent customer service and resolve customer complaints professionally and promptly.
Develop positive, professional relationships with suppliers and maintain a safe, positive image in the neighboring community.
Prepare timely performance appraisals and employee check-ins, provide performance-based feedback, and ensure required training is completed.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to achieve objectives; maintain store files and manuals.
Ensure reports are completed accurately and on time, and merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines, manage merchandise margins, and conduct financial analyses.
Safeguard and account for money received and disbursed; report sales, cash, inventory, or operating discrepancies to the Market Manager.
Perform other duties as assigned.
Work a minimum of 50 hours per week and be available to work all shifts, weekends, and holidays.
Perform store duties that may include cleaning parking lots and gas pumps, taking out garbage, and assisting with stocking and inventory.