Store B Manager

Circle K Stores•Allison Park, PA

10d•Onsite

About The Position

The Store B Manager leads store operations and supervises at least two full-time employees, potentially including assistant managers, lead representatives, and customer service representatives. The manager recruits, hires, trains, schedules, and develops employees; maintains a clean, organized, adequately stocked store; and ensures customer service, store image, marketing execution, and safety meet company standards. The role manages supplier and customer relationships, communicates regularly with store employees and the Market Manager, and develops action plans to meet store objectives. It also oversees reports, merchandise presentation and pricing, store records, and required employment notices. Financial responsibilities include analyzing sales and expenses, managing budgets, forecasts and merchandise margins, safeguarding funds, and reporting discrepancies to the Market Manager. The position requires at least 50 hours per week and may involve work on all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The job also involves occasional exposure to extreme cold or warm temperatures, noise, and working with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
Ability to supervise and manage functions described in the CSR, LSR, and SA job descriptions.
Ability to use a computer or acquire the skills needed to complete and analyze reports and handle inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
Ability to push or pull with arms up to 20 pounds; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
Ability to work alone, stand and/or walk for an entire shift, and occasionally climb a ladder.
Ability to operate a cash register and/or computer keyboard.
Ability to tolerate occasional noise and exposure to cold or warm temperature extremes.

Nice To Haves

Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

Supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and non-discrimination practices.
Assign work and maintain a clean, adequately stocked, organized, and well-kept store.
Promote excellent customer service and resolve customer complaints professionally and promptly.
Develop positive professional relationships with suppliers and maintain a safe, positive image in the community.
Provide regular, predictable onsite attendance.
Complete timely employee performance appraisals and check-ins in Workday.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required company training.
Ensure timely communication with employees and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to achieve objectives.
Organize and maintain store files and manuals; ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed, conduct financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.