Store B Manager 9460

Circle K • Oxnard, CA

11d • $21 - $28 • Onsite

About The Position

The Store B Manager leads store operations, directly supervises two or more full-time employees, and works to meet company standards for customer service, store image, safety, staffing, and financial performance. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; assigns work; and supports a clean, stocked, organized, and well-maintained store. The role also develops supplier and community relationships, resolves customer complaints, communicates with store employees and the Market Manager, and ensures employees complete required training and reports. Financial duties include analyzing sales and expenses, budgeting and forecasting P&L lines, managing merchandise margins, safeguarding funds, and reporting discrepancies. The role requires at least 50 hours per week and may involve working all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots, gas pumps, and taking out garbage.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in use of equipment, tools, and materials described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the skills needed for store computer use, including reports, inventory control, cash control, and employment forms.
• Valid driver's license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions and to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects by hand throughout the shift, with eye-hand coordination.
• Ability to push or pull with arms using up to 20 pounds of force.
• Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard; may need to climb a ladder to store or retrieve materials or place or remove signs.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
• Assign tasks to maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Develop positive professional relationships with suppliers and promote a safe, positive public image in the neighboring community.
• Prepare timely performance appraisals and conduct employee check-ins, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
• Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
• Provide timely communications to employees and hold ongoing communication meetings with store employees and the Market Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
• Analyze daily sales and expense information and take action to maximize sales and net profits.
• Budget and forecast P&L lines, manage merchandise margins, safeguard and account for funds, and perform other financial analysis necessary to maximize performance.
• Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
• Maintain regular, predictable onsite attendance.
• Perform store duties including indoor work and outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED