Store B Manager 5238
About The Position
The Store B Manager leads store operations and directly supervises two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives. The manager recruits, hires, trains, schedules, mentors, and evaluates employees; assigns work to maintain a clean, organized, well-stocked store; and ensures customer service, safety, store image, and marketing execution meet company standards. The role develops professional relationships with suppliers and the surrounding community, handles customer complaints, maintains regular onsite attendance, and communicates with store employees and the Market Manager. It also includes planning and organizing store activities, maintaining files and reports, ensuring merchandise is displayed and priced correctly, and keeping required employment notices accessible. The manager analyzes sales and expenses, takes action to maximize sales and net profits, prepares and manages budgets and forecasts, oversees merchandise margins, safeguards funds, and reports discrepancies to the Market Manager. The role requires at least 50 hours per week, work across shifts including weekends and holidays, and indoor and outdoor store duties.
Requirements
- High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
- Ability to supervise and train employees in the use of equipment, tools, and materials specified in the CSR, LSR, and SA job descriptions.
- Ability to supervise and manage functions specified in the CSR, LSR, and SA job descriptions.
- Ability to use a computer or acquire the skills needed for store computer use, including reports, inventory control, cash control, and employment-related forms.
- Valid driver's license and dependable transportation.
- Open availability.
- Ability to communicate orally and in writing in English.
- Ability to perform the essential duties and physical functions of the position and work in the stated conditions.
- Ability to operate a motor vehicle.
- Ability to sit for long periods of time.
- Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.
- Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
- Ability to grasp, reach, and manipulate objects with the hands throughout the shift, including eye-hand coordination.
- Ability to push or pull with the arms with up to 20 pounds of force.
- Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
- Ability to stand and/or walk for an entire shift and work alone.
- Ability to operate a cash register and/or computer keyboard and to communicate orally.
- Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
- Ability to tolerate occasional noise and, when needed, climb a ladder to store or retrieve materials or place or remove signs.
Nice To Haves
- High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience, is preferred.
Responsibilities
- Directly supervise the activities of two or more full-time employees.
- Recruit, hire, train, schedule, counsel, mentor, motivate, and evaluate employees using non-discriminatory management practices.
- Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store according to company standards.
- Promote excellent customer service and resolve customer complaints professionally and promptly.
- Develop positive, professional relationships with suppliers and promote a safe, positive public image in the community.
- Provide regular, predictable onsite attendance.
- Complete timely performance appraisals and employee check-ins in Workday, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
- Train employees in customer service, store image, marketing execution, safety procedures, cash awareness, and required company practices; ensure required training is completed on time.
- Establish timely employee communications and periodic meetings with store employees and the Market Manager.
- Evaluate store needs and develop action plans to meet objectives.
- Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
- Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast profit-and-loss lines and manage merchandise margins.
- Safeguard and account for money received and disbursed, conduct financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
- Perform other duties as assigned.
- Work a minimum of 50 hours per week, including hours on all shifts, weekends, and holidays.
- Perform store work primarily indoors and occasionally clean parking lots and gas pumps and take out garbage.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
