Human Resources Generalist - 5238

BronxWorks•Bronx, NY

About The Position

The HR Generalist – Employee Relations & Talent Operations serves as a key member of BronxWorks’ Human Resources team, supporting employee relations, performance management, talent acquisition, onboarding, and organizational development initiatives. The position partners with managers and employees to address workplace concerns, support investigations, guide performance management processes, and ensure consistent application of HR policies and practices. It also supports recruitment, onboarding operations, and strategic HR projects intended to strengthen organizational effectiveness and employee engagement. The role advises managers and employees on workplace concerns and HR practices; conducts investigations and supports conflict resolution; helps ensure compliance with organizational policies, employment laws, and HR best practices; and contributes to recruitment, onboarding, recordkeeping, audits, HR reporting, and process improvement. The position collaborates with HR leadership and other team members on employee relations, talent acquisition, compliance, workforce planning, and organizational initiatives.

Requirements

Bachelor’s degree required; preferably in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a related field.
Minimum of 3 years of progressive Human Resources experience.
Demonstrated experience in employee relations, workplace investigations, performance management, and recruitment.
Experience reviewing and drafting performance improvement plans, disciplinary documentation, and other employee relations correspondence.
Strong knowledge of progressive discipline principles and performance management practices.
Excellent written communication skills, including the ability to prepare clear, objective, and professional documentation.
Strong critical thinking, problem-solving, and analytical skills.
Experience advising managers on employee performance and employee relations concerns.
Proficiency with HRIS systems; ADP Workforce Now is preferred.
Advanced proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.
Ability to use a computer for prolonged periods.
Ability to occasionally lift and/or move up to 10 pounds.
Ability to stand, walk, or sit for long periods of time.
Ability to bend and retrieve objects and/or documents.
Ability to travel in the boroughs of New York City and adjacent counties via public transportation.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience in nonprofit, healthcare, behavioral health, social services, or community-based organizations.
Experience supporting HR projects related to performance management, employee engagement, retention, compensation, or organizational development.
Experience using workforce metrics and analytics to support decision-making.

Responsibilities

Partner with managers and supervisors on employee performance, conduct, attendance, and workplace concerns.
Review and advise on performance improvement plans, corrective actions, written warnings, and performance evaluations for clarity, objectivity, consistency, and alignment with organizational standards.
Help managers develop measurable performance expectations using SMART goals and performance management best practices.
Conduct workplace investigations into employee complaints, policy violations, workplace conflicts, and other employee relations matters; prepare summaries, findings, and recommendations.
Support conflict resolution and advise managers on employee relations concerns and supervisory practices.
Identify potential employee relations risks and recommend interventions and corrective actions.
Help ensure compliance with organizational policies, employment laws, and HR best practices.
Participate in employee relations trend analysis and recommend improvements to employee engagement, retention, and workplace culture.
Lead and support full-cycle recruitment, including vacancy intake, job postings, screening, interview coordination, and offers using ADP Workforce Now.
Partner with hiring managers on recruitment strategies and talent pipelines for critical and hard-to-fill positions.
Review job descriptions for accuracy, compliance, and alignment with organizational needs and competencies.
Screen candidates and provide hiring recommendations based on qualifications, experience, and organizational fit.
Coordinate and participate in career fairs, recruitment events, networking opportunities, and community outreach.
Track recruitment metrics, including vacancies, time-to-fill, source effectiveness, and outcomes, and recommend improvements.
Develop and maintain relationships with community organizations, educational institutions, and workforce development partners to support recruitment.
Support onboarding processes and conduct or facilitate New Employee Orientation and related activities.
Review and quality-check onboarding documentation and coordinate background screening, credential verification, and other compliance-related onboarding activities.
Maintain the accuracy and integrity of employee records and HR documentation in ADP Workforce Now and other HR systems.
Conduct periodic audits of employee files, onboarding records, and HR data for compliance and quality.
Participate in organizational initiatives involving performance management, engagement, retention, job descriptions, and process improvement.
Assist with performance management programs and other talent management initiatives.
Compile and analyze HR information to support reporting, workforce analytics, and data management.
Contribute to developing and improving HR policies, procedures, forms, and tools.
Assist with compensation, benefits, and HRIS-related projects as assigned.
Recommend and implement process improvements to enhance efficiency, service delivery, compliance, and employee experience.
Collaborate with HR leadership and team members to promote consistent HR practices across employee relations, recruitment, onboarding, and compliance.
Serve as a resource to managers and staff on HR policies, procedures, and best practices; provide guidance on employee relations, investigations, workforce planning, and organizational initiatives.
Participate in special projects and perform other duties as assigned.