Store Associate Rx

CVS Health • Celina, TX

1d • $15 - $19

About The Position

Work as part of the Pharmacy and Front Store Team to ensure customers have a positive shopping experience and are served according to CVS Health’s values. The role supports customer service, pharmacy and front-store operations, inventory management, store cleanliness, and related administrative and scheduling activities. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations. This part-time position is anticipated to average 20 hours per week.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state.
• Ability to perform customer-service and pharmacy and front-store operational tasks described in the posting.
• Ability to maintain customer and patient confidentiality according to HIPAA and company standards.
• Ability to stand for extended periods of time.
• Ability to unload and load trays or cases weighing up to 35 pounds to a height of 4 feet and move them between locations.

Nice To Haves

• High school diploma or equivalent is preferred but not required.

Responsibilities

• Greet customers courteously and professionally, assist with questions and concerns, request additional help when needed, answer the telephone appropriately, and maintain customer and patient confidentiality.
• Comply with applicable federal and state laws and CVS policies and procedures; follow pharmacy workflow and quality assurance standards and maintain prescription prioritization.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, labeling prescriptions, resolving third-party rejections, and completing manual claim forms.
• Perform register transactions, including cash, check, and charge transactions; bag merchandise; and follow prescription pick-up procedures, including completing the pick-up log, validating customer addresses, making the Offer to Counsel, and directing customers to a pharmacist or intern when applicable.
• Communicate with healthcare professionals when permitted by state law, and retrieve and file prescriptions according to state and federal law.
• Attend required store operational meetings and maintain a clean, organized, professional pharmacy department; access, input, and retrieve computer information; and assist front-store operations when needed.
• Maintain inventory availability by following inventory management procedures, using reports for replenishment, removing outdated, damaged, or recalled merchandise, and assisting with drug orders as permitted by law, excluding CIIs.
• Operate the cash register and follow cash-register policies; greet and assist customers; price merchandise; stock shelves; complete price changes; and maintain the checkout area.
• Clean store areas, including break areas, restrooms, and other designated spaces; vacuum, dust, face, clean windows, remove rubbish, sweep, and perform exterior maintenance.
• Process photofinishing orders, issue rainchecks when requested, follow company guidelines in responding to potential shoplifters, and maintain card and cosmetic departments.
• Reset departments and end caps according to planograms; display and sign promotional and seasonal merchandise; complete in-store signing; prepare damages and returns; and work out reserve stock.
• Complete minor in-store repairs, assist customers with large purchases, unload and load trays and cases weighing up to 35 pounds to a height of 4 feet, and move trays and cases between locations.
• Assist pharmacy personnel when needed, support scheduling activities according to business needs and workflow, complete required training, and provide required reporting to field management and corporate.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed