Store Associate Rx

CVS Health • Valdosta, GA

2d • $15 - $18 • Onsite

About The Position

Work as part of the Pharmacy and Front Store Team to provide each customer with a positive shopping experience and support customer satisfaction according to CVS Health’s company values. The role combines pharmacy support, front-store customer service, sales transactions, inventory work, store upkeep, and operational tasks. In select markets, collective bargaining agreement rules applicable to Pharmacy Technicians may apply.

Depending on the role and location, COVID-19 vaccination, including booster shots if required, may be required where permitted by law, unless an approved reasonable accommodation applies. Proof of vaccination may be required on the first day or within the first few months of employment.

The position is part-time, with anticipated weekly hours of 20. The stated hourly pay range is $15.00–$18.00. A high school diploma or equivalent is preferred but not required. The role is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state.
• Must be able to perform customer-service, pharmacy-operation, front-store, inventory-management, and related job tasks described in the posting.
• Must be able to stand for extended periods of time.
• Must be able to unload and load trays or cases weighing up to 35 pounds to a height of four feet.

Nice To Haves

• High school diploma or equivalent is preferred but not required.

Responsibilities

• Greet customers courteously and professionally, answer questions and concerns, and request additional help when needed to support customer satisfaction.
• Maintain customer and patient confidentiality in accordance with HIPAA and company standards.
• Answer telephone calls using the appropriate greeting.
• Comply with applicable federal and state laws, regulations, and CVS policies and procedures.
• Follow CVS workflow and quality assurance standards, and maintain prescription prioritization during processing.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections and complete manual claim forms.
• Perform register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
• Complete prescription pick-up procedures, including the Prescription Pick-Up Log, address validation, making the Offer to Counsel, and directing customers to a pharmacist or intern when applicable.
• Communicate with healthcare professionals when permitted by law.
• Retrieve and file prescriptions in accordance with state and federal law.
• Participate in required store operational meetings and maintain a clean, organized, professional pharmacy department.
• Access, enter, and retrieve information using a computer.
• Assist with front-store operations as needed.
• Maintain in-stock inventory by following inventory procedures and using appropriate reports for replenishment.
• Remove outdated, damaged, and recalled merchandise and prepare it for return.
• Assist with putting away drug orders, except CIIs, as permitted by law.
• Operate a cash register and follow company cash-register procedures.
• Price merchandise using price guns; complete price changes and document counts.
• Clean store areas, including break areas and restrooms; vacuum, dust and face merchandise, clean windows, remove rubbish, maintain exterior areas, and sweep.
• Stock shelves, maintain checkout supplies and counters, issue rainchecks when requested, and follow company guidelines when responding to potential shoplifters.
• Process photofinishing orders.
• Maintain card and cosmetic departments, including ordering, stocking, inventory, displays, signing, and returns.
• Reset departments and end caps according to planograms, and display and sign weekly, promotional, and seasonal merchandise.
• Prepare damaged merchandise for return by documenting counts and item numbers and sealing trays.
• Complete in-store signing for shelves, displays, dump baskets, windows, and ceilings.
• Complete minor in-store repairs, such as repairing carriage poles and changing light bulbs.
• Work out reserve stock and help customers take large purchases to their vehicles.
• Unload and load trays or cases weighing up to 35 pounds to a height of four feet, and move trays or cases between locations.
• Support scheduling activities according to business needs and the workflow model.
• Complete required training programs and communicate required reporting to field management and corporate.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed