Store Associate RX

CVS Health • Starkville, MS

2d • $15 - $18

About The Position

Work as part of the Pharmacy and Front Store Team to provide a positive shopping experience and customer satisfaction in accordance with CVS Health values. The role supports pharmacy and front-store operations, customer service, prescription processing and pickup, inventory management, store cleanliness, merchandising, and related operational tasks. Duties must be performed in compliance with applicable laws, CVS policies and procedures, quality standards, and customer/patient confidentiality requirements. Licensure requirements vary by state. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations. The position is part-time, with anticipated weekly hours of 29. The typical pay range is $15.00–$18.00 per hour. A high school diploma or equivalent is preferred but not required.

Requirements

• Must be at least 16 years of age.
• Meet applicable state licensure requirements; requirements vary by state.
• Ability to perform customer service and the listed pharmacy, front-store, operations, and inventory-management tasks.
• Ability to stand for extended periods of time.
• Ability to unload and load trays and cases weighing up to 35 pounds and move them between locations, including to a height of 4 feet.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Greet customers courteously and professionally, answer questions and concerns, request additional assistance when needed, and maintain customer and patient confidentiality according to HIPAA and company standards.
• Answer the telephone using the appropriate greeting.
• Comply with federal and state laws and regulations, CVS policies and procedures, workflow requirements, and quality assurance standards.
• Maintain prescription prioritization and process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections and complete manual claim forms.
• Perform register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
• Complete prescription pickup procedures, including the Prescription Pick-Up Log, validating customer addresses, making the Offer to Counsel, and directing customers to a pharmacist or intern when applicable.
• Communicate with healthcare professionals when permissible under state law.
• Retrieve and file prescriptions according to state and federal law.
• Participate in required store operational meetings and keep the pharmacy department clean, organized, and professional.
• Access, input, and retrieve information using the computer.
• Assist front-store operations when needed.
• Maintain in-stock conditions by following inventory management procedures and using appropriate reports for replenishment.
• Pull outdated, damaged, and recalled merchandise and prepare it for return.
• Assist with putting away drug orders, excluding CII drugs, as permitted by law.
• Operate the cash register and follow company procedures for register performance.
• Price merchandise, stock shelves, complete price changes, and maintain register supplies and checkout areas.
• Maintain store cleanliness, including break areas, restrooms, floors, windows, rubbish removal, and exterior areas.
• Process photofinishing orders and issue rainchecks when requested.
• Follow company guidelines when responding to potential shoplifters.
• Maintain card and cosmetic departments, including ordering, stocking, inventory, cleaning, displaying, signing, and preparing returns as applicable.
• Reset departments and end caps according to planograms and display and sign weekly, promotional, and seasonal merchandise.
• Prepare damaged merchandise for return, documenting counts and item numbers and sealing trays.
• Complete in-store signing for shelves, displays, dump baskets, windows, and ceilings.
• Assist pharmacy personnel when needed and complete minor in-store repairs, such as carriage-pole repairs and changing light bulbs.
• Work out reserve stock and assist customers with large purchases by taking items to their vehicles.
• Unload and load trays and cases weighing up to 35 pounds, move them between locations, and lift them to a height of up to 4 feet.
• Support scheduling activities according to business needs and the workflow model.
• Complete required training programs and communicate required reporting to field management and corporate.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed