Full-Time Stockroom Operations Supervisor

Kohl's • Apple Valley, CA

20h

About The Position

The Stockroom Operations Supervisor is the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops, and supervises associates while completing operational processes with an emphasis on consistent execution and efficiency. The supervisor also performs key-holder duties, including opening and closing store processes and directing associates.

Requirements

• Must be at least 18 years of age.
• Experience supervising teams or associates, including coaching them to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Ability to complete the accountabilities listed in the job description and company training programs.
• Ability to comply with dress code requirements and maintain prompt, regular attendance while meeting company scheduling requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
• Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Nice To Haves

• Two years of experience in retail or a similar industry.

Responsibilities

• Execute operational processes, including freight unloading, receiving, product processing, stockroom management, and omni-channel fulfillment.
• Support inventory accuracy by completing required merchandise disposition practices accurately and on time.
• Maintain appropriate product levels on the sales floor by processing freight, managing the stockroom, and directing replenishment based on sell-through and seasonal changes.
• Support training for new operations hires on best practices, inventory procedures, productivity standards, and Kohl’s tools and resources.
• Partner with the merchandising team on incoming product placement and brand standards.
• Lead with integrity and honesty, fostering teamwork in an engaged and inclusive culture.
• Use good judgment and involve appropriate partners when needed.
• Model, guide, and provide direction to associates.
• Demonstrate and coach a customer-service mindset, anticipate customer needs, and resolve issues satisfactorily.
• Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and signing.
• Help prevent loss by educating associates, monitoring store activity and product protection standards, and partnering with Loss Prevention.
• Monitor and adjust resources as business needs dictate when assigned as leader on duty.
• Use key performance indicators to make informed decisions that drive store results.
• Complete multiple tasks within established timeframes.
• Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for associates and customers.
• Perform key-holder responsibilities, including opening and closing store processes and providing direction to associates.
• Complete other responsibilities as assigned.
• Complete company training, comply with dress code and attendance requirements, and meet scheduling requirements.
• Operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment.
• Perform basic math and reading tasks, write legibly, and operate a computer.
• Perform the physical requirements of the role, including lifting, moving, standing, walking, and inspecting merchandise.

Benefits

• Paid time off (PTO)
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance, including coverage options for family or pets
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed