Full-Time Stockroom Operations Supervisor

Kohl's • Medford, OR

21h • Onsite

About The Position

The Stockroom Operations Supervisor is an expert in store operational processes who supervises store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops, and supervises associates while completing operational processes with a focus on consistent execution and efficiency.

The supervisor supports stockroom and inventory operations, freight processing, omni-channel fulfillment, sales-floor replenishment, training, merchandising partnerships, and broader store leadership responsibilities. Key holder duties include opening and closing the store and providing direction to associates.

Requirements

• Must be at least 18 years of age.
• Experience supervising teams or associates, including coaching them to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Ability to perform the role’s accountabilities and satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet company scheduling requirements.
• Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
• Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Nice To Haves

• Two years of experience in retail or a similar industry.

Responsibilities

• Execute operational processes, including freight unload, receiving, product processing, stockroom management, and omni-channel fulfillment.
• Support inventory accuracy through timely and accurate completion of merchandise disposition practices.
• Maintain appropriate product levels on the sales floor by processing freight, managing an accurate stockroom, and directing replenishment according to sell-through and seasonal changes.
• Support training for new operations hires on best practices, inventory procedures, productivity standards, and the use of company tools and resources.
• Partner with the merchandising team on incoming product placement and brand standards.
• Lead with integrity and honesty and foster teamwork in an engaged and inclusive culture.
• Use good judgment and involve appropriate partners as needed.
• Model, guide, and provide direction to associates.
• Demonstrate and coach a customer-service mindset, anticipate customer needs, and resolve issues satisfactorily.
• Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
• Help prevent loss by educating associates, monitoring store activity and product-protection standards, and partnering with Loss Prevention.
• When assigned by a store executive as leader on duty, monitor and adjust resources to support customer needs and workload demands.
• Use key performance indicators to make informed business decisions that drive store results.
• Complete multiple tasks within established timeframes.
• Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for associates and customers.
• Perform key holder duties, including opening and closing store processes and directing associates.
• Complete other responsibilities as assigned.

Benefits

• Paid time off
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance, including coverage options for family or pets
• Other protection programs
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed