Full-Time Stockroom Operations Supervisor

Kohl's•Lancaster, CA

6d•Onsite

About The Position

The Stockroom Operations Supervisor is the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops and supervises associates while completing operational processes focused on consistent execution and efficiency. The supervisor also has key holder responsibilities, including opening and closing the store and providing direction to associates.

Requirements

Must be at least 18 years of age.
Experience supervising teams or associates, including coaching them to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends and holidays.
Basic math and reading skills, legible handwriting and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to perform the stated job accountabilities and physical requirements.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute operational processes, including freight unload, receiving, product processing, stockroom management and omnichannel fulfillment.
Support inventory accuracy by completing required merchandise disposition practices in a timely and accurate manner.
Maintain appropriate product levels on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment based on sell-through and seasonal changes.
Support training for new operations hires on process best practices, inventory procedures, productivity standards and use of company tools and resources.
Partner with the merchandising team on incoming product, product placement and brand standards.
Lead with integrity and honesty, fostering teamwork in an engaged and inclusive culture.
Use good judgment and involve appropriate partners as needed.
Model, guide and provide direction to associates.
Demonstrate and coach a customer-service mindset, anticipate customer needs and resolve issues satisfactorily.
Support operational standards, shortage mitigation and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring store activity and product-protection standards, and partnering with Loss Prevention.
Monitor and adjust resources as business needs dictate to support customer needs and workload demands when assigned as leader on duty by a store executive.
Use key performance indicators to inform business decisions that drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor and reinforce company policies, procedures, standards and guidelines.
Maintain adherence to company safety policies for associates and customers.
Open and close the store and provide direction to associates as a key holder.
Complete other responsibilities as assigned.
Complete company training programs and comply with dress code, attendance, scheduling, health and safety requirements.

Benefits

Paid time off (PTO)
Vacation Buy Program
Parental leave
Medical insurance
Dental insurance
Vision insurance
Short- and long-term disability programs
Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
401(k)
Flexible Spending Accounts
Associate discount programs with Kohl’s partners
Life insurance
Pet insurance
Legal assistance
Adoption assistance