Full-Time Stockroom Operations Supervisor

Kohl's•Greenville, NC

About The Position

The Stockroom Operations Supervisor is an expert in store operational processes who supervises store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops, and supervises associates while completing operational processes with a focus on consistent execution and efficiency. The supervisor supports freight, receiving, product processing, stockroom management, inventory accuracy, floor replenishment, and omni-channel fulfillment. The role also supports operations-team training and partners with the merchandising team on incoming product placement and brand standards. Supervisor responsibilities include leading associates, maintaining operational and safety standards, supporting customer service and loss prevention, making KPI-informed decisions, and serving as a key holder for opening and closing processes. The position pays $17.25 to start.

Requirements

Must be at least 18 years old.
Experience supervising teams or associates, including coaching them to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to perform the accountabilities listed in the job description and complete required company training.
Ability to comply with dress code and health and safety standards.
Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute operational processes, including freight unloading, receiving, product processing, stockroom management, and omni-channel fulfillment.
Complete merchandise disposition practices accurately and on time to support inventory accuracy.
Maintain appropriate product levels on the sales floor by processing incoming freight, managing the stockroom, and directing replenishment based on sell-through and seasonal changes.
Support training for new operations-team hires on process best practices, inventory procedures, productivity standards, and Kohl’s tools and resources.
Partner with the merchandising team on incoming product merchandising, placement, and brand standards.
Lead with integrity and honesty and foster teamwork in an engaged and inclusive culture.
Exercise good judgment and involve appropriate partners when needed.
Model, guide, and provide direction to associates.
Demonstrate and coach customer service practices, anticipate customer needs, and resolve issues satisfactorily.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and signing.
Help prevent loss by educating associates, monitoring store activity and product protection standards, and partnering with Loss Prevention.
Monitor and adjust resources to support customer needs and workload demands when assigned as leader on duty by a store executive.
Use key performance indicators to inform business decisions and drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Open and close the store and provide direction to associates as a key holder.
Complete other responsibilities as assigned.
Complete company training programs and comply with dress code, attendance, scheduling, and health and safety requirements.
Operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.