Full-Time Stockroom Operations Supervisor

Kohl's•Seabrook, MD

6d•Onsite

About The Position

The Stockroom Operations Supervisor is responsible for store operational processes, supervising store operations, and working alongside and leading associates to deliver excellent customer service and operational efficiency. The supervisor teaches, coaches, develops, and supervises associates while completing operational processes with a focus on consistent execution and efficiency. The role requires morning and night availability, as well as flexible availability for days, nights, weekends, and holidays. Pay starts at $20.75.

Requirements

Must be at least 18 years of age.
Experience supervising teams or associates, including coaching them to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays; the role also specifies morning and night availability.
Ability to perform the role’s listed accountabilities and satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to comply with health and safety standards and perform the stated physical requirements.
Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute operational processes including freight unloading, receiving, product processing, stockroom management, and omnichannel fulfillment.
Support inventory accuracy by completing required merchandise disposition practices accurately and on time.
Maintain appropriate sales-floor product levels by processing incoming freight, managing an accurate stockroom, and directing floor replenishment based on sell-through and seasonal changes.
Support training for new operations-team hires, including process best practices, inventory procedures, productivity standards, and use of company tools and resources.
Partner with the store merchandising team on incoming product placement and brand standards.
Lead with integrity and honesty, fostering teamwork in an engaged and inclusive culture.
Exercise good judgment and involve appropriate partners as needed.
Model, guide, and provide direction to associates.
Demonstrate and coach a customer-service mindset, including anticipating customer needs and resolving issues satisfactorily.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring store activity and product protection standards, and partnering with Loss Prevention.
When assigned as leader on duty by a store executive, monitor and adjust resources to support customer needs and workload demands.
Use key performance indicators to make informed business decisions that drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Perform key-holder duties, including opening and closing store processes and directing associates.
Complete other responsibilities as assigned.