Full-Time Stockroom Operations Supervisor

Kohl's•Corpus Christi, TX

22h

About The Position

The Stockroom Operations Supervisor is an expert in store operational processes who supervises store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops, and supervises associates while completing operational processes with a focus on consistent execution and efficiency. The supervisor executes freight, receiving, product processing, stockroom management, and omnichannel fulfillment processes; supports inventory accuracy and sales-floor replenishment; helps train new operations hires; and partners with merchandising on incoming product placement and brand standards. Supervisor responsibilities also include leading with integrity, modeling and coaching customer service, maintaining operational and merchandising standards, shortage mitigation and loss prevention, monitoring resources and performance indicators, training associates on company policies, and supporting store opening and closing as a key holder.

Requirements

Must be at least 18 years old.
Experience supervising teams or associates, including coaching them to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends, and holidays.
Ability to satisfactorily complete company training programs and comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to perform the role’s accountabilities and physical requirements.
Ability to comply with health and safety standards.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute freight unloading, receiving, product processing, stockroom management, and omnichannel fulfillment processes.
Complete merchandise disposition practices accurately and on time to support inventory accuracy.
Maintain appropriate sales-floor product levels by processing incoming freight, managing the stockroom, and directing replenishment based on sell-through and seasonal changes.
Support training for new operations hires on process best practices, inventory procedures, productivity standards, and Kohl’s tools and resources.
Partner with the merchandising team on incoming product placement and brand standards.
Lead with integrity and honesty and foster teamwork in an engaged, inclusive culture.
Model, guide, and direct associates, using good judgment and involving appropriate partners as needed.
Demonstrate and coach customer service practices, anticipate customer needs, and help resolve issues satisfactorily.
Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
Help prevent loss by educating associates, monitoring store activity and product protection standards, and partnering with Loss Prevention.
Monitor and adjust resources to meet customer needs and workload demands when assigned as leader on duty by a store executive.
Use key performance indicators to make informed business decisions that drive store results.
Accomplish multiple tasks within established timeframes.
Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
Maintain adherence to company safety policies for associates and customers.
Perform key holder opening and closing processes and provide direction to associates.
Complete other responsibilities as assigned.