Full-Time Stockroom Operations Supervisor

Kohl's•Manteca, CA

3d•Onsite

About The Position

The Stockroom Operations Supervisor is the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. The role teaches, coaches, develops and supervises associates while completing operational processes focused on consistent execution and efficiency. The supervisor executes freight unloading, receiving, product processing, stockroom management and omnichannel fulfillment; supports inventory accuracy and sales-floor replenishment; and trains operations associates on process best practices, inventory procedures, productivity standards and company tools. The role also partners with merchandising on incoming product placement and brand standards. All supervisor roles at Kohl’s contribute to an engaged and inclusive culture, support customer service and operational standards, prevent loss, monitor staffing and workload when assigned as leader on duty, use KPIs to inform business decisions, and reinforce company policies and safety requirements. Key-holder duties include opening and closing the store and directing associates.

Requirements

Must be at least 18 years of age.
Experience supervising teams or associates, including coaching them to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends and holidays.
Basic math and reading skills, legible handwriting and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to complete company training programs and comply with dress code requirements.
Ability to perform the listed accountabilities and comply with health and safety standards.
Ability to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull frequently.
Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute operational processes, including freight unloading, receiving, product processing, stockroom management and omnichannel fulfillment.
Complete merchandise disposition practices accurately and on time to support inventory accuracy.
Maintain appropriate product levels on the sales floor by processing freight, managing the stockroom and directing replenishment based on sell-through and seasonal changes.
Support training for new operations hires on process best practices, inventory procedures, productivity standards and company tools and resources.
Partner with the merchandising team on incoming product placement and brand standards.
Lead with integrity and honesty, foster teamwork, and model, guide and direct associates.
Demonstrate and coach customer-service practices, anticipate customer needs and resolve issues satisfactorily.
Support operational standards, shortage mitigation and merchandising presentation, including accurate pricing and signing.
Prevent loss by educating associates, monitoring store activity and product-protection standards, and partnering with Loss Prevention.
When assigned by a store executive as leader on duty, monitor and adjust resources to support customer needs and workload demands.
Use key performance indicators to make informed decisions that drive store results.
Complete multiple tasks within established timeframes and train, monitor and reinforce company policies, procedures, standards and guidelines.
Maintain adherence to company safety policies.
Perform key-holder duties, including opening and closing store processes and providing direction to associates.
Complete other responsibilities as assigned.