Full-Time Stockroom Operations Supervisor

Kohl's • Chula Vista, CA

4d • Onsite

About The Position

The Stockroom Operations Supervisor is an expert in store operational processes who supervises store operations while working alongside and leading associates to provide excellent customer service and operational efficiency. The role teaches, coaches, develops, and supervises associates while ensuring consistent execution of operational processes.

The supervisor supports inventory accuracy, stockroom management, freight processing, floor replenishment, and omnichannel fulfillment. The role also supports onboarding and training for operations associates and partners with the merchandising team to ensure incoming product is placed according to brand standards. As a Kohl’s supervisor, this position helps lead an engaged and inclusive team, supports customer service and loss prevention, maintains safety and operational standards, and may serve as the leader on duty.

Requirements

• Must be at least 18 years of age.
• Experience supervising teams or associates, including coaching them to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Ability to perform the role’s stated accountabilities and satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet company scheduling requirements.
• Ability to meet the stated physical requirements, including lifting, climbing, bending, standing, and walking.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Nice To Haves

• Two years of experience in retail or a similar industry.

Responsibilities

• Execute operational processes, including freight unloading, receiving, product processing, stockroom management, and omnichannel fulfillment.
• Support inventory accuracy by completing required merchandise disposition practices accurately and on time.
• Maintain appropriate sales-floor product levels by processing incoming freight, managing the stockroom, and directing replenishment based on sell-through and seasonal changes.
• Support training for new operations hires on process best practices, inventory procedures, productivity standards, and use of Kohl’s tools and resources.
• Partner with the merchandising team on incoming product merchandising, placement, and brand standards.
• Lead with integrity and honesty, foster teamwork, and contribute to an engaged and inclusive culture.
• Use sound judgment and involve appropriate partners as needed.
• Model, guide, and provide direction to associates.
• Demonstrate and coach customer service practices, anticipate customer needs, and help resolve customer issues.
• Support operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and signing.
• Help prevent loss by educating associates, monitoring store activity and product protection standards, and partnering with Loss Prevention.
• Monitor and adjust resources to support customer needs and workload demands when assigned by a store executive as leader on duty.
• Use key performance indicators to inform business decisions that support store results.
• Accomplish multiple tasks within established timeframes.
• Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies.
• Perform key holder duties, including opening and closing the store and directing associates.
• Complete other responsibilities as assigned.

Benefits

• Paid time off
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance, including coverage options for family or pets
• Other protection programs
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed