Full-Time Stockroom Operations Supervisor

Kohl's•Abilene, TX

About The Position

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing operational processes focused on consistent execution and operational efficiency. The position includes executing freight, receiving, product processing, stockroom management and omnichannel fulfillment processes; supporting inventory accuracy and sales-floor replenishment; training operations associates; and partnering with the merchandising team on incoming product placement and brand standards. Supervisor responsibilities also include supporting customer service, operational standards, loss prevention, staffing and workload adjustments, store performance, company policies and safety. Key holder duties include opening and closing the store and directing associates. The role requires the ability to perform physical tasks, including lifting up to 50 pounds frequently and occasionally lifting more than 50 pounds with a two-person lift, and standing or walking for the duration of a scheduled shift of at least eight hours. Pay starts at $20.75.

Requirements

Must be at least 18 years of age.
Experience supervising teams or associates, including coaching to achieve daily goals.
Strong verbal and written communication and interpersonal skills.
Flexible availability, including days, nights, weekends and holidays.
Basic math and reading skills, legible handwriting and basic computer operation.
Ability to operate and communicate on multiple-frequency devices, handheld scanners and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet company scheduling requirements.
Ability to complete company training programs and comply with dress code requirements.
Ability to perform the accountabilities listed in the job description and comply with health and safety standards.
Ability to lift up to 50 pounds frequently and occasionally lift more than 50 pounds with a two-person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull frequently.
Ability to stand or walk for the duration of a scheduled shift, at least 8 hours.
Ability to visually verify information and locate and inspect merchandise.

Nice To Haves

Two years of experience in retail or a similar industry.

Responsibilities

Execute operational processes, including freight unload, receiving, product processing, stockroom management and omnichannel fulfillment.
Support inventory accuracy by completing merchandise disposition practices accurately and on time.
Maintain appropriate product levels on the sales floor by processing freight, managing the stockroom and directing replenishment based on sell-through and seasonal changes.
Support training for new operations hires on best practices, inventory procedures, productivity standards and company tools and resources.
Partner with the merchandising team on incoming product placement and brand standards.
Lead with integrity and honesty, foster teamwork, and guide associates in an engaged and inclusive culture.
Exercise good judgment and involve appropriate partners as needed.
Model, guide and provide direction to associates; coach a customer-service mindset and help resolve customer issues.
Support operational standards, shortage mitigation and merchandising presentation, including accurate pricing and signage.
Help prevent loss by educating associates, monitoring store activity and product-protection standards, and partnering with Loss Prevention.
Monitor and adjust resources to support customer needs and workload demands when assigned as leader on duty by a store executive.
Use key performance indicators to inform business decisions that support store results.
Complete multiple tasks within established timeframes.
Train, monitor and reinforce company policies, procedures, standards and guidelines.
Maintain adherence to company safety policies.
Perform key holder duties, including opening and closing store processes and providing direction to associates.
Complete other responsibilities as assigned.