Seasonal Stocking Team Member

Michaels • Newburgh, NY

8d • Onsite

About The Position

The Seasonal Stocking Team Member supports store operations by providing friendly customer service, helping customers locate products and solutions, and delivering a fast, friendly checkout experience. The role includes unloading trucks, stocking merchandise, maintaining store recovery and in-stock standards, and supporting online order fulfillment processes. Team members also promote rewards programs and credit cards, educate customers about the Voice of Customer survey, and help maintain a safe, compliant, well-merchandised store.

This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may be required when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. Team members are cross-trained in Custom Framing sales and production and may perform other duties as assigned. Applicants in the U.S. must meet applicable federal, state, and local legal requirements and be at least 16 years old. Michaels provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Must be at least 16 years old.
• Ability to remain standing for long periods and move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide fast and friendly checkout service and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink-prevention and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
• Interact respectfully and positively with others, promote the organization’s vision and values, and serve as a positive role model for team members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed