(USA) Stocking 2 Coach

Walmart•Tuscaloosa, AL

9d•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and listens to associates; tours the store and provides feedback; communicates across associate levels; and helps implement business initiatives, merchandising plans, and company direction. The Coach sets expectations and guides teams in implementing business solutions and achieving objectives. The role models Walmart's customer-service standards and One Best Way service model, supports customer-service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. It monitors financial results, budgeting, forecasting, expenses, merchandise presentation, seasonal transitions, inventory flow, and operational processes, while creating plans to mitigate shrink and achieve sales and profit goals. The Coach hires, trains, mentors, assigns duties to, recognizes, and develops associates; promotes a workplace where associates feel they belong; and helps meet staffing needs. The role coordinates and oversees assignments, builds stakeholder relationships, establishes goals and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies, values, ethics, and integrity standards. Walmart describes its culture through the principles Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The role is based at the listed Walmart location in Tuscaloosa, Alabama. The stated annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and potential location- or structure-based compensation differentials.

Requirements

Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, listen to, and develop associates, including touring stores and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and demonstrate Walmart's customer-service standards and One Best Way service model.
Manage and support customer-service initiatives, resolve customer needs, complaints, and issues, and implement action plans to address deficiencies.
Provide process-improvement leadership to support a high-quality customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and help meet staffing needs.
Promote a belonging mindset and support a collaborative, high-performing workplace.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees covered for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.