(USA) Stocking 2 Coach

Walmart•Raytown, MO
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and listens to associates; tours stores and provides feedback; communicates and collaborates with associates at all levels; and leads company change efforts by setting clear expectations and helping teams implement business solutions. The Coach models exceptional customer service, supports customer service initiatives, resolves customer issues, and leads process improvements to maintain a high-quality customer experience. The role reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates, assigns duties, sets expectations, and helps develop qualified associates to meet staffing needs. The role coordinates assignments and initiatives with key stakeholders, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. Walmart describes its values for this role as respecting the individual, acting with integrity, serving customers and members, and striving for excellence. The posting also states that the role supports Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving. The position is based at 10300 E Highway 350, Raytown, Missouri. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses and possible location-based or complex-structure compensation differentials. The posting lists medical, vision, and dental coverage; financial benefits; paid time off and leave; disability coverage; discounts; education benefits; and other benefits, subject to eligibility and plan terms.

Requirements

  • 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance, and communicate business objectives effectively.
  • Model customer service standards and support customer service initiatives, including community-focused programs; resolve customer needs, complaints, and issues.
  • Develop action plans to correct deficiencies and provide process-improvement leadership to support a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and meet sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, set goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures, support company values and ethics, implement action plans, and provide direction on business processes and practices.
  • Promote a culture of belonging, high standards of integrity, accountability, customer-first decision-making, continuous improvement, and learning.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability coverage.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U: Walmart-paid education programs, with tuition, books, and fees covered for eligible associates.
  • Additional benefits may be available, subject to eligibility and plan or program terms.
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