(USA) Stocking 2 Coach

Walmart•Little Rock, AR
•Onsite

About The Position

The Stocking 2 Coach leads and develops store teams, supports customer service, and drives financial performance and sales in the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, expense management, and plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets clear expectations; and supports a workplace where associates feel they belong and can develop. The role collaborates with stakeholders, communicates company direction and business objectives, leads change, identifies improvement opportunities, and ensures compliance with company policies and procedures. It also models Walmart’s values, ethics, and customer-first standards.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition where state requirements apply, hold a current state-issued Certificate of Eligibility.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to teams and associates through store tours, coaching, and collaboration.
  • Communicate store operations, business initiatives, merchandising, company direction, expectations, and objectives to associates.
  • Lead company change efforts and provide guidance to implement business solutions.
  • Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans to address deficiencies.
  • Review profit and loss statements and assist with budgeting, forecasting, and expense control in the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, build stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Promote continuous learning, use of new technologies, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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