(USA) Stocking 2 Coach

Walmart • Toledo, OH

5d • $65,000 - $100,000 • Onsite

About The Position

The Stocking 2 Coach leads and develops associates and oversees store-area operations. The role supports customer service, sales and financial performance, merchandise presentation, inventory flow, operational processes, and compliance with company policies. The Coach hires, trains, mentors, and supervises associates; sets expectations; provides feedback and recognition; and promotes a workplace where associates feel a sense of belonging.

The role works with stakeholders and associates across levels to deliver business objectives, implement company initiatives and change, resolve customer issues, identify improvement opportunities, and achieve sales and profit goals. It also models Walmart’s values and service standards, supports continuous learning and the use of new technologies, and contributes to Walmart’s goal of becoming a regenerative company.

The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply. The position is based at 5821 W Central Ave, Toledo, Ohio.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successfully complete required job trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; tour stores, listen to associates, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model customer service standards and support customer service initiatives and community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to reduce shrink and meet sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and supervise associates; set and communicate expectations and develop qualified talent to meet staffing and growth needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Set objectives, build accountability, measure progress, identify improvement opportunities, adapt, and promote continuous learning.
• Ensure compliance with company policies and procedures, support the company mission and values, and apply the Open Door Policy.
• Promote a culture of belonging, integrity, ethical conduct, accountability, customer focus, and continuous improvement.
• Support Walmart’s goal of becoming a regenerative company through positive impact, waste elimination, and local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree