(USA) Stocking 2 Coach
About The Position
The Stocking 2 Coach leads and develops associates and teams, supports store operations, and drives customer service and financial performance in the designated store area. The role sets expectations, assigns duties, hires, trains, mentors, and recognizes associates, and promotes a workplace where people feel they belong. It also coordinates with stakeholders, tracks goals and progress, identifies improvement opportunities, and supports company initiatives and change. The coach models Walmart’s One Best Way service approach, resolves customer concerns, and leads process improvements to support a high-quality customer experience. Responsibilities include reviewing profit and loss results, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, supporting seasonal transitions, and addressing shrink to meet sales and profit goals. The role ensures compliance with company policies and procedures and upholds Walmart’s mission, values, ethics, and integrity standards. The position emphasizes building trusting relationships, communicating effectively, developing talent, making data-informed decisions, adapting to customer needs, and pursuing continuous improvement. The role is based at the Walmart location at 11110 Causeway Blvd, Brandon, Florida.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, develop, train, and mentor associates and teams; set clear expectations, assign duties, provide recognition, and support staffing needs.
- Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
- Model customer service standards and resolve customer needs, complaints, and issues; implement action plans and process improvements to improve the customer experience.
- Drive sales and financial performance in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
- Promote belonging, collaboration, continuous learning, accountability, and adaptability among associates.
- Support Walmart’s goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education programs from high school completion through bachelor’s degrees, as well as English Language Learning and short-form certificates; tuition, books, and fees are paid.
- Performance-based bonus awards and annual or quarterly performance bonuses.
- Additional compensation may include Regional Pay Zone pay and Complex Structure pay, based on location and external factors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
