(USA) Stocking 2 Coach

Walmart • Milpitas, CA

2d • $71,000 - $100,000 • Onsite

About The Position

The Stocking 2 Coach leads and develops teams while overseeing store operations in the designated business area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, and leads change efforts. It sets clear expectations and guides teams in implementing business solutions.

The Coach models exceptional customer service and supports customer service initiatives, resolves customer needs and complaints, and leads process improvements. The role drives financial performance and sales by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals.

The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, supports company policies and ethical standards, and promotes a culture of belonging, integrity, customer focus, and continuous learning.

The position is based at 301 Ranch Dr, Milpitas, California. The annual salary range is $71,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based or complex-structure compensation. Walmart also describes health, financial, paid-time-off, education, and other benefits; eligibility may depend on job classification and length of employment.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successfully complete all job-required training and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
• At facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; listen to them, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues.
• Develop and implement action plans to address deficiencies and improve the customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and supervise associates; promote belonging and develop qualified associates to meet staffing needs.
• Coordinate and oversee work activities, maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and uphold the company's mission, values, ethics, and integrity standards.
• Promote collaboration, accountability, continuous improvement, learning, and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U tuition, books, and fees paid for eligible education programs, from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree