(USA) Stocking 2 Coach

Walmart•Dearborn, MI

2d•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops associates and oversees store-area operations to support customer service, sales, and company objectives. The role includes coaching teams, communicating expectations, supporting change, and ensuring associates have the guidance and development needed to perform effectively. The Coach models Walmart’s customer-service standards and works to resolve customer concerns and improve the customer experience. The position manages the designated area’s financial performance by reviewing profit and loss statements, supporting budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. It also supervises hiring, training, mentoring, recognition, staffing, and assignment of work; coordinates initiatives with stakeholders; tracks progress and improvement opportunities; and ensures compliance with company policies and values. The role promotes a workplace grounded in respect, belonging, integrity, customer service, and continuous improvement. Walmart describes the position as offering competitive pay, performance-based bonuses, and benefits. The annual salary range is $65,000–$100,000, with possible additional compensation including performance bonuses and applicable regional or complex-structure pay differentials.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and coach associates; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve the customer experience.
Manage the financial performance and sales of the designated store area, including reviewing profit and loss statements, supporting budgets and forecasts, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and meet sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, promote belonging, and develop staffing to meet business needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and provide guidance on applying company mission, values, ethics, and integrity standards.
Promote respectful and inclusive teams, build trusting relationships, communicate effectively, and recognize associates’ contributions.
Use data and analysis to make decisions, balance priorities, drive continuous improvement, and encourage learning and adoption of new technologies and skills.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and additional annual or quarterly performance bonuses.
Possible regional pay zone and complex-structure compensation differentials, based on applicable factors.