(USA) Stocking 2 Coach

Walmart•Glen Burnie, MD

1d•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops associates, oversees store-area operations, and supports customer service, sales, and financial performance. The role includes teaching, training, listening to associates, touring stores and providing feedback, communicating store operations and company direction, leading change, and using technology to implement business solutions. The Coach models Walmart’s One Best Way service standards and helps ensure customer concerns are resolved and service quality is improved. The position reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, and monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops action plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, mentors, assigns duties to, recognizes, and develops associates, while setting clear expectations and supporting a workplace where people feel they belong. The role coordinates work with stakeholders, establishes goals and accountability, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies, procedures, values, and ethical standards, and supports the Open Door Policy. Walmart’s stated expectations for the role include respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues and develop action plans to correct deficiencies.
Review profit-and-loss statements; assist with budgeting and forecasting; manage and control expenses in the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and develop associates; assign duties, communicate expectations, and help meet staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support plans and initiatives, establish goals, measure progress, and address improvement opportunities.
Promote a belonging mindset, collaboration, accountability, adaptability, and continuous learning.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs, with tuition, books, and fees covered.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.